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日期：2020-08-13 10:59

ICT501 ICT Technical Infrastructure 2020

New Zealand Certificate in Information Technology

(Level 5)

Course Code & Title: ICT501 – ICT Technical Infrastructure

Assignment Title

1 - Case

Study/Practical

demonstration

Assessment Type Theory/Practical

Level 5 Credits 15

Term & Cohort:

Due date:

Overall Weighting: 60%

Total marks available 100

Tutor:

Course Aim

Introduce IT infrastructure concepts in order to enable students to understand computer systems

architecture for effective configuration and use. Concepts of single user, multiuser, and centralised

operating systems are covered, along with applications and end-user computing.

Purpose

Apply the fundamentals of IT technical support concepts and practice to manage hardware and

software resources to meet organisational requirements. Demonstrate skills in hardware and

software diagnostic testing, maintenance, technical and customer support across a range of devices

Assessment Information

1. This is an open book practical assessment worth 60% of your total assessment marks.

2. The assessment due date is set by the tutor, submitting the assessment after the due date

occurs a 5% penalty per day

3. Assessments will not be accepted 7 days after the due date unless with an approved

extension

4. There are no resits for this assessment, your grade is final.

ICT501 ICT Technical Infrastructure 2020

Learning Outcomes

This assessment relates to the following learning outcomes:

Learning Outcome 1 Install and configure common systems and application software

Learning Outcome 2 Demonstrate knowledge of networking concepts including the Internet

Learning Outcome 3

Demonstrate skills in hardware and software diagnostic testing,

maintenance and technical and customer support across a range of

devices

Learning Outcome 4

Apply appropriate tools and techniques to secure end user systems

and support end user requirements.

GPO’s

Graduate Profile Outcome 1 Apply the fundamentals of IT technical support concepts and

practice to manage hardware and software resources to meet

organisational requirements.

Plagiarism

? Any submitted assessment or part of an assessment which has plagiarised content will not be

marked.

? All cases of plagiarism and/or cheating will be investigated and dealt with according to A08:

Misconduct in Assessment Policy.

Submission Instructions

You are required to ensure you have carried out the following before submitting your assessment:

? Signed assignment coversheet at the end of this document

? Place your Name, Student ID number, Assessment and Task Number on all loose documents

you are submitting with the assessment.

? All answers must be written in your own words.

? Proofread and spell check all written assessment work carefully.

? DO NOT email your document to your tutor

? Your answer sheet returned to the invigilating tutor.

ICT501 ICT Technical Infrastructure 2020

Assessment Scenario

As a new intern, working for the IT department of Hogwarts. You are to apply your knowledge and

skills to set up and configure 2 computing system for the IT department. You are required to install

common software and create users and apply security to the system, you will also have to show that

it can connect to the peer to peer network and the internet, on both systems.

One computer will have Microsoft Windows 10 installed and the other will have Ubuntu Linux installed

on it. You will also be required to install application software on both computers, create users and

perform some disc management tasks.

Task A

LO1 Install and configure common systems and application software – 30 marks.

You will need to install the following common operating systems and application software. For each

step of the process you will need to take screenshots to document your completion of the tasks.

Computer 1 Requirements

Operating System Microsoft Windows 10

Partitioning 100GB

Computer Name Hogwarts_WindowsPC

Application software for the Windows

PC

VLC Media Player

Mozilla Firefox

Avast Antivirus

Microsoft Office 2016

Computer 2 Requirements

Operating System Ubuntu Linux

Partitioning 100GB

Computer Name Hogwarts_LinuxPC

Application software for the Linux

Ubuntu PC

Clam Antivirus

Libre Office

Mozilla Firefox

VLC Media Player

On the Windows 10 computer, you are required to partition the disc so that you have 2 partitions.

Shrink the 100GB partition to create at 25GB partition. You should have 2 partitions.

ICT501 ICT Technical Infrastructure 2020

Task B

LO4 Apply appropriate tools and techniques to secure end user systems and support end user requirement. – 20 Marks.

Using appropriate tools and techniques you will need to secure both Operating Systems with user

accounts, groups and passwords. You will need to take a screenshot showing the correct user in the

correct group.

Operating System Details

Username Group Password

Windows

Operating System

Your Name Administrator P@ssw0rd

Paul Power User P@ssw0rd

Mary Backup Operator P@ssw0rd

Brian Users P@ssw0rd

Linux Operating

System

Thomas Administrator P@ssw0rd

Brian Administrator P@ssw0rd

Sabrina Administrator P@ssw0rd

April Standard P@ssw0rd

Task C

LO2 Demonstrate knowledge of networking concepts including the Internet –20 Marks

Now you need to connect the computer to the Peer to Peer network and the router so that you can

browse the internet. Configure the network settings as follows and then browse to the following

websites and take a screenshot to show that the internet functions correctly

1: Set the workgroup name to Hogwarts in the Windows 10 computer.

2: Set the IP address on both systems to have a 192.168.1.x (where ‘x’ is a number between 10 and

20) and a subnet mask of 255.255.255.0

3: Browse to the following 3 websites and take a screenshot from the Windows 10 PC

www.nzherald.co.nz (Front Page Story + Date)

www.charlies.co.nz (Front Page)

www.Facebook.com (Login Screen)

4: Browse to the following 3 websites and take a screenshot from the Ubuntu Linux PC

www.libreoffice.org (Front Page)

www.fullcirclemagazine.org (Full Circle Magazine #144 The 12th Anniversary Issue!)

ubuntuforums.org (Front Page)

ICT501 ICT Technical Infrastructure 2020

Task D

LO3 Demonstrate skills in hardware and software diagnostic testing, maintenance and technical and customer support

across a range of devices – 30 Marks

Now that you have installed and configured the computers you have been assigned the task of fixing

a couple of the broken computers.

Question 1:

What is the 6-step process to troubleshoot a common computer problem, describing each step.

Question 2:

Describe the problem, in your own words, and the steps to provide a solution to resolve the

following issues

? Computer doesn’t turn on and has a series of 3 long beeps, a pause the repeats. The

computer has an Award BIOS

? Computer cannot connect to the internet

? Computer turns on and when windows loads the screen is stuck in a resolution of 1024 x

768

Question 3:

To ensure the computer is looked after and maintained set the antivirus to automatically scan the

system daily at 11pm and set the disk clean up to occur on a daily basis at 10pm.

Submitting your Assessment…

You are required to provide screenshots showing that you have configured the 2 systems correctly.

Also in the document provide the answers to Task D at the end of the document which has the

screenshots. Submission must be done Via the NZS LMS (Canvas)

ICT501 ICT Technical Infrastructure 2020

Diploma in Information Technology Software Development (Level 6)

Cover Sheet and Student Declaration

This sheet must be signed by the student and attached to the submitted assessment.

Course Title: ICT Technical Infrastructure Course code: ICT501

Student Name: Student ID:

Assessment No

& Type:

Assessment 1

Case Study/Practical

demonstration

Cohort:

Due Date:

Date

Submitted:

Tutor’s Name:

Assessment

Weighting 60%

Total Marks 100

Student Declaration:

I declare that:

? I have read the New Zealand School of Education Ltd policies and regulations on assessments and

understand what plagiarism is.

? I am aware of the penalties for cheating and plagiarism as laid down by the New Zealand School of

Education Ltd.

? This is an original assessment and is entirely my own work.

? Where I have quoted or made use of the ideas of other writers, I have acknowledged the source.

? This assessment has been prepared exclusively for this course and has not been or will not be

submitted as assessed work in any other course.

? It has been explained to me that this assessment may be used by NZSE Ltd, for internal and/or

external moderation.

? If I am late in handing in this assessment without prior approval (see student regulations in

handbook), marks will be deducted, to a maximum of 50%.

Student signature:

Date:

Tutor only to complete

Assessment result: Mark /100 Grade